Internship Vacancy for Customer Manager

The position of Customer Manager is open at Bitonga Microcrédito, a Mozambican institution of reference in offering inclusive financial solutions. The opportunity is to work in Gaza, in a professional internship regime starting immediately. If you want to build a solid career in the area of ​​commercial management and customer relations, this is your chance to learn in practice and grow within an organization that values ​​local talent.

Do you want to receive vacancies like this in real time? Join the Inademy vacancy group on WhatsApp and be the first to know about the most relevant opportunities for your profile. You will be the face of Bitonga in customer service and management. Your responsibilities will include:

• Manage the customer portfolio and monitor all credit operations, from initial analysis to monitoring payments.

• Provide personalized service, clarifying doubts and offering financial solutions suited to each profile.

• Support the expansion of the institution's services and contribute to customer loyalty by proposing improvements and identifying new business opportunities.

• Prepare performance reports and support institutional communication, ensuring that information flows clearly between teams.

The profile we are looking for

To be successful in this vacancy, it is essential that you have completed 12th grade and reside in Gaza. We value training in Management, Administration or related areas, as well as previous experience in customer service or commercial management. It is essential to master computer tools such as Word, Excel and email. Above all, we are looking for someone with good communication skills, organization and an impeccable professional attitude.

If you don't have your CV prepared yet, use our resume creator to create an attractive document in line with market expectations. And if you need a personalized application letter, see the model available on our application letters page.

What Bitonga offers

When you join the Bitonga Microcrédito team, you will have:

• Remuneration compatible with the role and the internship market in Mozambique.

• A professional and collaborative work environment, where continuous learning is encouraged.

• Real growth opportunity within the institution, with the possibility of being hired after the internship period.

How to apply

Send your updated CV to the email [email protected] until June 25, 2026. Only pre-selected candidates will be contacted for the following stages of the recruitment process.

To increase your chances, we recommend reading the guide First Job in Mozambique: 30-Day Plan to Get From Zero and the article How to get a job in Mozambique quickly, even without experience. Both bring practical tips that can make a difference in your candidacy.