Head of the General Secretariat

Strategic Function that Sustains the Operational Heart of the Company

Indico Seguros, a reference in the insurance sector in Mozambique, is looking for an exceptional professional for the position of Head of the General Secretariat. This is no ordinary administrative role; It is a central leadership role that guarantees operational fluidity, service excellence and documentary integrity across the entire organization. If you have ambition, rigor and a passion for strategic organization, this is your next career step.

Your mission will be to coordinate and elevate all administrative and executive support processes, serving as the fundamental link between administration and all other areas of the company. This is the ideal position for a professional who wants to have a tangible and visible impact on day-to-day corporate life, in a challenging and high-performance environment. Our culture values proactivity, discretion and the search for continuous improvement.

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The Impact and Core Responsibilities of the Role

As Head of the General Secretariat, you will be the guardian of operational efficiency and institutional image. Your responsibilities range from team management to direct support to senior management, ensuring that every detail is executed perfectly.

• Leadership and Coordination: Supervise, motivate and coordinate the entire General Secretariat, Reception and Office team, defining clear goals and promoting a collaborative and results-oriented work environment.
• Elite Executive Support: Ensure impeccable administrative support to the Executive Committee, anticipating needs and managing their agendas, travel and communications with maximum efficiency.
• Strategic Meeting Management: Organize and prepare all logistics for executive meetings, from preparing agendas and minutes to critical support documentation for decision making.
• Advanced Document Management: Implement and manage a robust document management system, ensuring the correct classification, digital archiving and traceability of all institutional information. It will actively promote digitalization and process optimization for greater efficiency.
• Institutional Contact Points: Ensure high standards of service to customers, external partners and visitors, representing the company's values with professionalism and courtesy.
• Governance and Compliance: Ensure the absolute confidentiality of institutional information, support corporate governance processes and actively collaborate in internal and external audits, ensuring the integrity of records.

The Profile We Are Looking For: Experience, Skills and Talent

To stand out in this role, we need someone with a multidisciplinary profile, combining solid technical skills with excellent interpersonal skills. We are looking for a natural leader, organized and with a strong sense of responsibility.

Fundamental Requirements:

• Degree in Management, Law, Executive Administration, Communication or a directly related area.
• Minimum of 5 years of proven experience in Executive Secretariat roles or direct support to senior management.
• Minimum experience of 2 years in coordinating administrative or secretarial teams.
• Advanced command of Microsoft Office (Word, Excel, PowerPoint and Outlook).
• Solid knowledge of document management systems and digitization processes.
• Excellent oral and written communication skills in Portuguese and English.

Essential Behavioral Skills:

• Leadership and Team Management: Inspiring ability to guide and develop your team.
• Organization and Strategic Planning: Global vision to prioritize tasks and manage multiple projects simultaneously.
• Institutional Communication: Ability to interact with all hierarchical levels, from employees to shareholders, with clarity and professionalism.
• Anticipation and Problem Resolution: Proactive stance in identifying bottlenecks and implementing creative solutions.
• Ethics and Confidentiality: A high sense of responsibility with sensitive information and untouchable conduct.

Why Apply?

This opportunity at Indico Seguros is not just a job; It's a chance to become a key player in a prestigious institution in Maputo. We offer a challenging work environment, where your contribution will be directly recognized and where you will have room to grow professionally.

If you are looking for a solid career in the financial and insurance sector, please explore our guide Trendy Careers in Mozambique 2026: 10 Professions with More Employment and Better Salaries to better understand the market. The skills you will develop here are among the most valued, according to our guide on The 10 Skills Most Requested by Employers in Mozambique in 2026.

How to Apply

Are you ready to take on the challenge? Prepare the following documents and submit your application by July 20, 2026:

1. A convincing Cover Letter, highlighting your motivation and suitability for the profile. Don't have one? Use our tool to create a professional application letter.
2. Your updated Curriculum Vitae, detailing your career and achievements. Do you need to optimize your CV? Explore our resume builder.
3. Qualification certificates and other certificates relevant to the role.

Send the documents to the email address: [email protected], indicating in the subject: “Application – Head of the General Secretariat”.

Only candidates pre-selected according to the profile described will be contacted for the next phases of the selection process.