Call Center Agent – Tecnicol | Maputo

ATecnicolis hiringCall Center Agentsto join its team inMaputo. It is an on-site, full-time opportunity designed for candidates with good communication skills, comfort with technology, and a genuine desire to grow in a customer service role.

If you are looking for a position that combines stability, variable compensation, and a work environment where your performance is recognized, this could be the right door. Apply now and receive other similar opportunities in real time through theInademy WhatsApp job group.

What This Role Involves

As a Call Center Agent at Tecnicol, your daily routine revolves around direct contact with customers — by phone and increasingly through digital channels and social media. It is not just about answering calls: it is about representing the company with professionalism, resolving situations clearly, and leaving each customer with a positive experience.

The role requires presence, attention, and the ability to quickly adapt to different types of interaction. Those who stand out in this role are those who know how to listen as well as they speak.

Profile That Fits This Position

Tecnicol is looking for candidates with the following profile:

• Completed high school— minimum education requirement

• Clear and fluent communication— ability to express yourself confidently and understandably in a service context

• Computer proficiencyfrom a user perspective — comfortable using computer, email, and basic office tools

• Familiarity with social media— ability to interact through digital platforms in a professional manner

• Previous experience in customer service— valued, but not mandatory; those who have it have an advantage, those who don't can still apply

• Age between 18 and 30 years

If you are still building your professional path, do not let lack of experience stop you from moving forward. Read the guideCV for Internship in Mozambique: Strong Template to Get Called— the same principles apply to those entering the job market.

What Tecnicol Offers

This is not a fixed salary position and that's it. The compensation structure includes abase salary plus monthly performance bonus, meaning your effort directly impacts what you earn at the end of the month.

Beyond the financial aspect, the company offers a healthy work environment and real opportunities for internal growth — something that makes a difference when building a career.

• Competitive base salary

• Monthly bonus tied to individual performance

• Collaborative work environment

• Career advancement opportunities

• On-site regime inMaputo, full-time

How to Apply

To apply, send your updated resume by email to Tecnicol. Before sending, make sure your CV is well-structured and presented — use theresume builderfrom Inademy to create a professional document in minutes.

Also include acover letterpersonalized. A well-written letter sets your profile apart from the very first screening and demonstrates genuine motivation for the position.

To ensure your email arrives correctly — with the right subject line, proper text, and acceptable attachments — check out the guideHow to Send a Resume by Email in Mozambique: Correct Subject, Text, and Attachments. It's a simple step many candidates overlook, and it can make all the difference.

Want to receive other job openings like this as soon as they are published? Join theInademy WhatsApp job groupand always stay one step ahead.