Counter Agent – ​​Maputo, Beira, Tete, Maxixe and Mocuba

Portador Diário, one of the leading newspapers in Mozambique, is recruiting Counter Agents for the provinces of Tete, Beira, Maputo, Maxixe and Mocuba. If you have a passion for customer service, enjoy working as a team and want to be part of a company with a strong presence in the media market, this opportunity is for you.

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What we expect from you: essential requirements

• Be resident in the province to which you are applying (Tete, Beira, Maputo, Maxixe or Mocuba).

• Have completed secondary level (secondary education).

• Minimum of 1 year of experience in customer service, reception or similar functions (preferred).

• Good verbal and written communication – you will deal directly with the public.

• Professional presentation and posture impeccable.

• Customer orientation and ability to solve problems efficiently.

• Computer knowledge from the user's perspective: Microsoft Office, e-mail and management systems.

• Resilience to work under pressure and manage multiple tasks.

• Organization, responsibility and attention to detail.

• Spirit of team and good interpersonal relationships.

• Availability for flexible hours, if necessary.

• Experience in sales or commercial service (advantage).

• Easy to negotiate and close sales.

• Ability to achieve commercial goals.

• Knowledge of the media and advertising market (preferred).

• Driving license – essential.

What you will do on a daily basis: main responsibilities

• Serve and provide information to customers in a friendly and efficient manner.

• Receive, register and forward orders, complaints and requests.

• Record sales, payments and services, in accordance with internal procedures.

• Promote the company's products and services, identifying sales opportunities.

• Ensure the organization and smooth functioning of the service desk.

• Prepare reports and account for the activities carried out.

• Comply with the company's internal rules and procedures.

The behavioral profile that we value

• Ethics and integrity – act with honesty and transparency.

• Proactivity – anticipate needs and act without waiting for instructions. goals.

• Ease of learning – quickly adapt to new processes and tools.

• Punctuality and attendance – commitment to time and the team.

Before applying, take the opportunity to create a professional CV in our CV creator CVs – it's free and helps you stand out. If you want, you can also write a personalized application letter to accompany your CV.

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How to apply

Send your CV by July 6, 2026 to the email: [email protected]. In the subject, write “Branch agent [locality]” – for example, “Beira counter agent”. Good luck!