Brand Experience and Partnerships Officer

A Unique Opportunity to Shape the Customer Experience in the Financial Sector

Are you looking for a career where your creativity meets strategy? Where every event is not just an occasion, but a memorable journey that strengthens the trust and loyalty of thousands of customers? UBA Moçambique is recruiting a Brand Experience & Partnerships Officer, a dynamic professional to join the Marketing and Corporate Communications team in Maputo.

This role is the epicenter where brand strategy comes to life. It's not just about organizing events; it's about orchestrating intentions, creating meaningful touchpoints and building solid bridges with strategic partners. The professional who takes on this challenge will be the architect of the experiences that define the public perception of UBA, transforming transactional interactions into lasting and valued relationships.

If you want to make a tangible and visible impact on the commercial success of a leading financial institution, this is your next step. Apply now and be part of a team that values innovation and excellence in customer relationships.

Before moving forward, how about making sure your application stands out? Use our professional resume builder and prepare a application letter that tells your story in an impactful way. To receive vacancies like this in real time and not miss opportunities, join the Inademy vacancies group on WhatsApp.

Role Vision: Strategic Impact

The holder of this position will have the primary mission of developing and implementing the stakeholder policy and the UBA brand experience strategy. This means thinking holistically about how each action – from a major corporate event to a local partnership – contributes to the bank's institutional narrative and growth objectives.

The main focus will be creating exceptional customer journeys. Imagine being able to design a customer's experience from the moment they enter a UBA-sponsored event to post-event interaction, ensuring that each step is coherent, engaging and reflects the brand's values. This is your opportunity to leave your creative mark in one of Mozambique's most dynamic sectors.

In addition, the role involves a strong negotiation dimension. You will be responsible for identifying and negotiating strategic partnerships that expand the brand's reach and open new channels of engagement. This requires a profile with strong analytical skills to develop sponsorship and ROI evaluation methodologies, ensuring that each investment in brand experience is justifiable and driven by concrete data.

Daily Responsibilities and Concrete Challenges

The daily life of this professional is multifaceted and requires a combination of strategic vision and tactical execution. Among its main responsibilities are:

• Strategic Planning: Define and continually update the engagement strategy with the bank's key stakeholders, mapping collaboration opportunities.
• Concept Creation: Develop innovative concepts for corporate events, product launches, brand activations and sponsorship actions that generate buzz and real engagement.
• Partnership Management: Act as focal point for the negotiation, formalization and monitoring of partnership and sponsorship agreements, ensuring compliance with mutual objectives.
• Execution and Logistics: Oversee the logistical execution of events and activations, working closely with agencies, suppliers and other internal areas.
• Analysis and Reporting: Monitor specific brand experience KPIs such as participation rate, customer feedback, social media reach and, crucially, the impact on investment ROI.
• Content Generation: Collaborate in the creation of communication materials that reinforce the narrative of events and partnerships, ensuring visual and message coherence.

The Ideal Profile: What We’re Looking For

To be successful in this role, we are looking for a professional with a solid academic foundation and proven practical experience. The ideal candidate has:

• Academic Training: Degree in Management, Marketing, Communication or similar field. A specialization or additional training in Event Management or Digital Marketing will be considered a significant advantage.
• Relevant Experience: Minimum of 4 years of professional experience in the banking or financial sector, preferably in roles directly linked to marketing, public relations, event management or partnerships. This requirement is fundamental to understanding the regulation, rhythm and specificities of the environment.
• Technical Skills: Advanced skills in event planning and logistics, management of complex projects with multiple stakeholders and, crucially, data analysis to extract insights and prepare clear and actionable reports.
• Interpersonal Skills: Excellence in oral and written communication, negotiation and persuasion skills, results-oriented creative thinking and a proactive, detail-oriented stance.
• Digital Profile: Mastery of project management and analysis tools, as well as familiarity with social media platforms and digital marketing metrics.

This is the ideal time to align your career with a reference institution. Professionals with similar skills are in great demand in the Mozambican market in 2026.

Why Join the UBA Mozambique Team?

UBA Mozambique is not just a bank; is a fundamental actor in the economic development of Mozambique. Joining our team means being part of a corporate culture that prioritizes excellence, innovation and continuous professional development. We offer a challenging environment, where ideas are valued and where you have the opportunity to work with high-level professionals.

Our privileged location in Maputo places you at the heart of the country's economic activity. This role, however, is open to candidates from all provinces, reflecting our commitment to diversity. Professionals with this profile are among the careers on the rise in Mozambique.

The remuneration is competitive and negotiable, aligned with the candidate's experience and qualifications, reflecting the value we attribute to a professional who can directly impact the institution's reputation and commercial success.

Next Steps and Application Process

Your journey to becoming our next Brand Experience & Partnerships Officer starts with a solid application. Follow these essential steps:

1. Prepare your Application: Make sure your CV is up to date, clearly highlighting your experience in event management, partnerships and ROI analysis in the financial sector. If you haven't already done so, use our resume builder to optimize it.
2. Write a Persuasive Letter: Create a personalized application letter that demonstrates your specific interest in the role and UBA, explaining how your skills align with our goals. Need help? Check out our guide to application letter.
3. Send your Application: Submit your CV and cover letter by email to [email protected].

Deadline: The deadline for submitting applications is July 20, 2026. Don't miss this opportunity to boost your career.

For more information about the company culture and other opportunities, visit our LinkedIn profile. How about also discovering other vacancies available in Maputo or in other cities such as Matola, Beira or Nampula?