Front Desk Agent — Portador Diário (Matola)

Portador Diário, a Mozambican daily newspaper, is recruiting a Front Desk Agent to join the team at its counter in Matola. It is a customer service role: the person in this position receives the public visiting the counter, provides the services offered there, and manages the daily operation of the company's contact point in Matola, Greater Maputo.

It is an in-person position involving direct interaction with readers, customers, and anyone contacting the company through this counter — the company's contact point for the Matola area.

The offer opens one vacancy. The deadline for submitting CVs is October 2, 2026, and the only channel is: CV to recrutamento@portadordiario.co.mz. After the deadline, submissions via this channel will close.

What the position involves

The front desk agent handles the daily customer service flow at the Matola counter: receiving visitors, providing information and support, forwarding queries to responsible departments, and resolving on-site issues within reach.

The job posting does not describe in detail the services offered at the counter, and you do not need to know them all to apply: what matters is customer service ability, organization, and availability for the work schedule.

The work schedule is from 05:00 to 13:00 — an early morning shift. The person taking this position must be available at the start of the shift every morning.

Punctuality is explicitly listed among the requirements, and in a shift starting at five in the morning, it is no minor detail: arriving on time requires routine, discipline, and personal time management, including the commute to the counter in Matola.

Computer requirements are basic. The expected level is routine use of office tools — records, electronic forms, and documents — without requiring advanced skills. The expectation is typical for a front desk role: handling paper information alongside digital records seamlessly without burdening the internal team.

What the company is looking for

The job ad is concise and to the point, without specifying years of experience or education level: they are looking for someone with a customer service mindset, capable of organizing themselves for a morning shift and interacting well with people at the counter.

Experience in dealing with the public, listed in the requirements, is the key differentiator among candidates. In a front desk role, this experience translates into remaining calm, providing accurate information, and resolving visitor queries efficiently, even on busy days.

The requirements list has four items, and responsibility is mentioned twice — the core message is clear: they are looking for a responsible, punctual, and organized individual with prior experience in customer service and basic computer skills.

Remuneration

No salary details published in the offer.

Location and how to apply

The workplace is the Portador Diário counter in Matola, Greater Maputo, on a morning shift from 05:00 to 13:00. Applicants living in the Matola area have a practical advantage: the shift starts early, and proximity to the workplace directly impacts punctuality.

To apply, send your CV to recrutamento@portadordiario.co.mz before October 2, 2026. The CV is the only document required.

The selection process is conducted by Portador Diário. On Inademy, your profile is free, and you receive new job alerts via email and WhatsApp.

📢 Don't miss out on jobs — get them first. Follow Inademy's official channel and receive fresh vacancies every day at 07:30: https://whatsapp.com/channel/0029VbD96Hd6LwHqB8ZtAW0N