Customer Service Attendant — Molumbo, Zambezia (1 Position, via CONTACT)

The vacancy

Recruitment agency CONTACT has opened a selection process for a Customer Service Attendant (m/f) position, to be performed in Molumbo, Zambezia district. The announcement comes from CONTACT itself and does not identify the financial institution that hires — it only describes it as “prestigious”. There is a single position in this opening, and applications close on 21 September 2026.

It is a counter role in the financial sector: accounts, deposits, cheques, currency exchange and direct customer attention. The minimum profile is a bachelor's degree in Management, Accounting, Finance, Economics or an equivalent field, with a final mark of at least 14 points.

What you will do in the role

The announcement lists the core tasks of the position:

• onboard new clients and open their accounts, ensuring the full formalisation of each process;
• close existing accounts;
• carry out currency exchange operations;
• request and issue cheques and bank cards;
• manage term deposits across the whole cycle — opening, renewal, settlement and blocking;
• clear cheques and issue statements;
• receive customer complaints and route them for treatment;
• handle treasury-related duties, including deposits and withdrawals of funds;
• verify cheques issued by other banks.

It is a customer-service role in the full sense: the person holding it deals directly with clients, deposits, cheques and funds movements. The announcement does not describe working hours, shifts or team structure.

At a glance

• Final employer: unidentified financial institution (announced by agency CONTACT);
• Location: Molumbo, Zambezia;
• Number of positions: 1;
• Education level: bachelor's degree;
• Application deadline: 21 September 2026;
• Channel: CONTACT's official recruitment portal.

What the announcement offers

The publication describes integration into a working team, with a compensation package adjusted to the qualifications and the experience the candidate demonstrates.

How to apply

Applications go through the official recruitment portal of CONTACT — the publication does not include an e-mail address. The public vacancy page has an “Apply” button, which opens the official form:

Atendedores (m/f) · 1 position · Molumbo — contact.co.mz

The path, step by step:

• open the offer page on CONTACT's website, in the recruitment section;
• click the “Apply” button — the form opens on the Workable platform, where CONTACT manages applications;
• fill in your personal and professional data and submit before the deadline, 21 September 2026;
• the process is free throughout — CONTACT states expressly that “the vacancy does not cost anything” and displays its INEP licence (n.º 10/INEP, IP/2022).

Before you submit

Re-check your documents before filling the form: the requirements block includes items marked as mandatory — review them in the REQUIREMENTS field before submitting. The process runs through CONTACT, with no alternative channel.

Useful documents

Because the announcement declares several mandatory requirements, it is sensible to have your certificate or diploma with the final mark visible, ready to hand.

It is also worth having a document proving residence in Molumbo — or your availability to live there, if you are not yet a district resident — and a summary of your academic background in management, accounting, finance, economics or an equivalent field. The announcement publishes no official document list: the form is the only route.

Honest note

The financial institution that hires is not identified in the announcement. There is also no mention of salary figures or minimum experience.

The recruiter is CONTACT, a human-resources agency with a branch in Molumbo. Its institutional page describes people recruitment and selection, temporary placement, psychological assessment and professional training, under licence n.º 10/INEP, IP/2022. The announcement comes from the advertiser itself — CONTACT is not a vacancy aggregator, it is the agency running the process.

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