Senior Client Relationship Manager — NGO Segment — Access Bank (Maputo)

Senior NGO Relationship Manager — the role in a nutshell

Access Bank Mozambique is looking for the right person to take charge of its client portfolio of non-governmental organizations in Maputo. This is a senior corporate banking role: you guide both international and local organizations, set up credit facilities, negotiate agreement terms, and make sharp decisions — backed at all times by a dedicated internal team. Apply by 9 September 2026 through the bank's official portal.

What you will do at Access Bank Mozambique

You will be the primary go-to person for this dedicated group of clients. On a daily basis, this translates into practical, hands-on work:

• Deeply understanding every client — examining their industry sector, financial health, and funding requirements before making any proposal;
• Designing and negotiating credit deals — covering everything from guarantees to trade finance, always staying aligned with the bank's risk appetite and overall strategy;
• Liaising with approving and execution teams — working alongside internal bank departments so that every transaction progresses seamlessly;
• Keeping a close eye on your portfolio — evaluating credit quality, limits, compliance, and emerging risks, while stepping in with corrective action whenever deviations arise;
• Building market intelligence — producing reports and analysis that support strategic planning for the Corporate division;
• Growing the portfolio — maintaining solid relationships with existing clients while unlocking fresh business opportunities across the entire value chain.

What makes this sector distinct

Working with an NGO is nothing like serving standard commercial businesses. Non-governmental organisations secure backing from international donors, adhere to specialized reporting standards, and handle foreign currency, grant funds, and project-based cash flows. When you understand these dynamics as a manager, you can offer tailored answers that standard manuals fail to teach: bank accounts tailored to every donor's expectations, credit schedules synchronized with funding timelines, and documentation built to pass strict audits. This is the very expertise Access Bank seeks to build up in Maputo — and official bank sources emphasize that female candidates are warmly encouraged to apply throughout their recruitment and selection processes.

What working at the bank is like

Access Bank Mozambique launched its operations in 2020, opening its first branch in Maputo, and has since expanded to a network of 12 branches across six provinces — Maputo, Sofala, Manica, Nampula, Tete and Cabo Delgado. It belongs to a banking group headquartered in Nigeria that spans 24 countries and 4 continents, serving over 60 million customers with a team of more than 28,000 employees. It is a wholly-owned subsidiary of Access Holdings, and after merging with Diamond Bank in March 2019 the group became one of Africa's largest retail banks. When you join, this offers you two key advantages: global banking standards (covering processes, training, and governance) along with genuine room for career development in a bank expanding its local footprint with Mozambican talent. The institution's main goal — to be the most respected African bank in the world — creates a high-performance setting that comes with solid support to help you learn and grow.

Salary, terms, and what the bank provides

The original job post doesn't state the exact salary figure, so we won't make one up: you'll discuss it during the interview based on your background and experience. Here is what the bank's official listing highlights as key perks:

• Joining an international banking institution that offers career advancement opportunities across multiple levels;
• Working within a corporate sector supported by dedicated internal specialist teams;
• Gaining hands-on exposure to cross-border clients and trade finance operations — expertise highly regarded across Mozambique's entire financial market;
• An explicit policy encouraging female candidates to apply.

This is a full-time, on-site role located in Maputo. All remaining details (the full package, healthcare insurance, bonuses) will be covered when you speak directly with the bank — be cautious of any website claiming specific figures that the official post does not verify.

How to submit your application

You can apply directly on Access Bank's official recruitment portal: the job listing page on the bank's portal. Please prepare:

• An up-to-date CV, written in Portuguese or English, detailing your banking experience (portfolio managed, transaction types, values);
• A brief cover letter — if you are applying, show how your background working with corporate clients or NGOs connects to this portfolio;
• Degree certificates and, if applicable, any additional financial training credentials.

The stated deadline is 9 September 2026. Registering an account on the portal takes under 15 minutes; if you run into any difficulties, our 2026 CV guide can help you structure your document before sending it off.

Why apply through Inademy

Inademy is the Mozambican recruitment platform that gathers verified job openings across all eleven provinces — we confirm every listing at the official source before it reaches you, and applying through us will never cost you anything. When you create your free profile, you get instant alerts for fresh vacancies sent to your email and WhatsApp in the sectors you choose, saving you from hunting across dozens of different websites. Access Bank handles applications for this role on its own career platform — but as soon as they or other companies open up new opportunities, you will be the first to know. Good luck!